Privacy Policy
Privacy Policy – PrimeGRIP
At PrimeGRIP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site or place an order, we may collect the following information:
Personal Details: Name, email address, shipping/billing address, phone number
Payment Information: Credit/debit card details (processed securely via our payment gateway)
Order History: Items purchased, transaction dates, and amounts
Technical Data: IP address, browser type, device information, and usage data via cookies
2. How We Use Your Information
We use the information collected to:
Process and fulfill orders
Provide customer support and updates
Improve our website, services, and user experience
Send marketing emails (only if you opt in)
Detect and prevent fraud or security issues
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with trusted third parties who help us operate our business, such as:
Payment processors (e.g., Stripe, PayPal)
Shipping partners (e.g., DHL, UPS)
Email service providers (e.g., Mailchimp)
Website analytics tools (e.g., Google Analytics)
All third parties are required to keep your information secure and only use it as directed by PrimeGRIP.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and understand how you interact with our website. You can manage or disable cookies through your browser settings.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Request that we limit or stop processing your data
To make a request, contact us at Info@primegrip.co
6. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. All payment data is encrypted and processed securely.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: Info@primegrip.co
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM